PAYMENTS, ORDERS & DISCOUNTS
What payment options do you accept?
We currently accept PayPal, Visa, Mastercard and American Express.
How do I cancel my order?
Please Contact Us.
How do I adjust my order?
If you put the wrong address, size or anything else contact us once you receive your order confirmation email ASAP (Tues-Friday)
Do you accept returns?
Everything is pretty much handmade which is why no returns is accepted, remember you might have some imperfection which is normal (if product page says so). If you receive anything damage please email me.
DELIVERY
Why hasn’t my order shipped yet?
Orders usually ship in 1-3 days, unless product says otherwise. Make sure to check product details for shipping time.
Are all products shipped together?
It depends. Usually yes, unless the product has its own shipping box.
What do I do if my order is missing?
Contact your post office or contact us with your order number. Please note that we are not responsible for stolen packages once your order has been delivered to the address provided.
GENERAL
I’d like to order something that is out of stock, when will it be in stock?
Once an order is sold out there won’t be any restock unless product says otherwise.
How long do you come out with collections?
Does SakiAce do custom work?
Not at the moment.